Providing an exceptional customer experience is our top priority.
We are ready through our professional technical team to offer high quality support and service. Our team assists with overall solution design, integration and implementation to ensure the success of your project.
All along, our team provides user experience optimization and continuous training to grab opportunities and find solutions that best contribute to your business growth.
Getaways’ support consists of several fields:
Sales and Orders
From the comfort of your seat, you can have any item available in our ecommerce website delivered to your door only with few easy clicks from your computer.
Still confused about the different options and items to select?
Our dedicated team is happy to assist with any needed clarification, including a free live demonstration on any of our products covering all Lebanese territories and worldwide online demonstration.
Delivery
Our delivery services include reliable express deliveries to most destinations worldwide at the most competitive rates.
Warranty and Maintenance
In addition to the Manufacturers’ warranty provided with your purchased item, we offer an optional preventive maintenance contract, and on call support for a smooth operation of our products and solution.
Training
Getaways’ training service provides users with the necessary knowledge to operate and maintain their purchased product.
Our training consists of a clear understanding of the fundamental principles of our products and a solid working knowledge of the solution.
Graphic Design
Our Graphic Design team offers appealing card designs for each printer purchase or card printing requests.
You can come to us with your branding and design materials and we’ll be there to deliver a creative solution.
